Check-in and Check-out is at 12:00 noon.

It is mandatory for guests to present valid photo identification upon check-in. As per the directive was given by the Government and the Department of Tourism, all Indian nationals are required to produce proper proof of identification upon check-in. The valid identification document is Passport, Voter’s ID card, Current Driver’s license, PAN card, or a Credit card. The Credit Card Holder must be one of the travellers. The document must include a photograph.

The Confirmation Voucher which you receive by e-mail is expected to be carried by the guest for easy identification at the time of Check-in at coraltreehotels.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in a fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

For any amendment or cancellation of bookings, you must inform by email to reservation@coraltreehotels.in and receive confirmation.

Cancellation made within 24 hrs of the check-in date and in case of the no-show full cost of stay shall be charged.

Cancellation made between 48hrs - 24 hrs of the check-in date, one-night retention would be charged.

All amendments should be done as per hotels policy. We accept amendments, only 48 hours prior to check-in.

If payment was made by Credit Card or bank transfer, refund, if any, will also be issued only through the Credit card or bank transfer respectively.

Refunds will normally be processed and issued within 2 weeks from date of cancellation.